Olga Daugule – Smirnova, registered as a self-employed person, registration No. 08128110329, legal address: A. Deglava 66, Riga, LV-1035, hereinafter referred to as the “Online Store”, provides the content available on the website www.odanailstudio.com and sells manicure materials in accordance with these Terms of Use.
1. GENERAL TERMS
1.1. By purchasing goods on this website, a Distance Contract is concluded in accordance with the legislation of the Republic of Latvia, including the Consumer Rights Protection Law and Cabinet Regulation No. 255 “Regulations on Distance Contracts”.
1.2. The Online Store reserves the right to amend these Terms at any time by publishing an updated version on the website. The Terms take effect at the moment of publication.
2. MAKING PURCHASES
2.1. All products, prices, and descriptions are indicated next to the respective items.2.2. To place an order, the customer adds products to the cart, fills in the required information, and completes the payment by selecting an available payment method.
2.3. The order is considered concluded after successful payment.
3. PAYMENT TERMS
3.1. The billing currency is euro (€ / EUR).
3.2. Payment can be made via:
– Latvian internet banking (Swedbank, SEB, Citadele, Luminor)
– Visa / MasterCard payment cards
3.3. Payments are processed by the licensed payment platform makecommerce.lv, operated by Maksekeskus AS.
3.4. The contract enters into force after successful payment. If the order cannot be fulfilled, the customer will be informed, and the paid amount will be refunded within 14 days.
4. DELIVERY
4.1. Goods are shipped worldwide, except to Russia and Belarus.
4.2. Delivery methods:
– Omniva parcel terminals (Baltics)
– International shipments via express mail and logistics partners
– Pickup in Riga by prior arrangement
4.3. Delivery time:
2–5 business days within Latvia,
7–10 business days within the Baltics,
international shipments – depending on destination.
4.4. The customer covers all delivery costs, displayed before order confirmation.
4.5. In exceptional cases, delivery may take up to 45 calendar days. The customer will be informed individually.
5. RIGHT OF WITHDRAWAL
5.1. The customer has the right to withdraw from the product within 14 days by submitting a written notice and returning the product.
5.2. The product must be unused, undamaged, and in its original packaging.
5.3. The customer covers return shipping costs unless the product is defective or incorrectly delivered.
5.4. Refunds are issued within 14 days after the product is received back.
5.5. The withdrawal form is available here: Withdrawal-form.docx
Contact: info@odanailstudio.com
6. WARRANTY AND PRODUCT NON-CONFORMITY
6.1. If the received product is defective or does not match the description, the customer has the right to submit a claim within 2 months.
6.2. Products with manufacturing defects will be replaced or repaired. If this is not possible, a full refund will be issued.
6.3. Claims must be sent to: info@odanailstudio.com
6.4. A reply will be provided within 15 days.
7. PERSONAL DATA PROCESSING
7.1. Personal data is processed solely for the purpose of fulfilling the order, in accordance with the Privacy Policy.
7.2. Data may be shared with third parties (such as delivery or payment partners) only to ensure service execution.
7.3. Marketing messages are sent only with your consent, and you may unsubscribe at any time.
8. DISPUTE RESOLUTION
8.1. All disputes are resolved through mutual negotiation or in accordance with the laws of the Republic of Latvia.
8.2. Consumers may contact the Consumer Rights Protection Centre or use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/